Frequently Asked Questions

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Where do the classes happen?
All of our classes take place right here, online.

What are your online classes like?
We’ve built our own customized learning platform right here on the site. 

When you register for a course, you'll receive a welcoming email with login instructions and a unique access link to your course page.

This page contains everything you need for your course:

• class syllabus,
• pre-recorded videos or
• access links to live webinars, as well as other available class media
• Contact information for your instructor
• A space to leave questions and feedback on the course

You will also receive reminder emails for upcoming live classes 24 hours prior to the session. Pre-recorded classes will also send weekly emails featuring the course content for that week.

Do I need any special software?
All you will need is a computer, laptop, or mobile device (tablet or phone will do fine). Your internet service (WiFi strength) should be strong enough to stream video content.

Our live classes are hosted with Zoom webinar software, an easy-to-use program available on Mac OS, Windows, and iOS/Android devices. You'll receive instructions for running and installing Zoom prior to the live event.

What happens if I miss a class? 
If you’re taking a live class, then not to worry! You’ll receive a recording of every session, emailed to you 24 hours after the class time has passed. 

Links to each session will be archived on the class page.

I've never taken an online course before!
That's great! Welcome to the weird and wonderful world of online learning. It can be a truly powerful container for personal transformation and community building. Our team has worked in online learning for years, so we've made the Nura experience as easy and accessible as possible so you can focus on what you're here for: learning.

Do you offer scholarships or a hardship registration tier?
Yes! We do offer scholarships for our courses. We want to make our educational experience available to as many people as possible. However, scholarships are limited in availability, so we require that these be requested on a case-by-case basis. Please reach out directly to us at info@nuralearning.com.

What's your refund policy?
If you aren't 100% satisfied with your class we are happy to offer you a refund, or comp you for another class, if it is requested within 24 hours of the first session.
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Any other technical questions? Email info@nuralearning.com and we’ll get back to you shortly.